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Consumer Health Data Privacy Policy

This policy supplements the EvolvdRX Privacy Policy and explains how EvolvdRX collects, uses, shares and protects consumer health data under the Washington My Health My Data Act, Nevada Senate Bill 370 and the Connecticut Data Privacy Act.

It also explains the rights those laws give you over your consumer health data, how to exercise them, and how to appeal a denied request.

Status Active Laws WA MHMDA, NV SB 370, CT CTDPA Sale of health data Not permitted
We collect
Health history, treatment and location data tied to care
We do
Use it to provide and support the care you request
We don't
Sell consumer health data or use it for ads without consent
Key point: EvolvdRX does not sell consumer health data and does not use it for targeted advertising unless you give separate, affirmative consent to that specific use.

Overview

This Consumer Health Data Privacy Policy explains how EvolvdRX ("EvolvdRX", "we", "us") collects, uses, shares and protects consumer health data when you use our website and related services. It supplements our general Privacy Policy and applies specifically to the category of information these laws call "consumer health data": personal information that is linked, or reasonably linkable, to you and that identifies your past, present, or future physical or mental health status.

It is written to satisfy the Washington My Health My Data Act (RCW 19.373), Nevada Senate Bill 370 (NRS 603A), and the consumer health data provisions the Connecticut Data Privacy Act added by amendment. Clinical care itself, and the protected health information (PHI) you share during an intake, assessment, or telehealth visit, is handled by your treating provider as the HIPAA covered entity; see our HIPAA Notice of Privacy Practices for how PHI is used and disclosed.

Consumer health data we collect

Depending on how you use EvolvdRX, consumer health data can include:

  • Intake and assessment answers: the health history, symptoms, current medications, and treatment goals you share when you start a weight management, hormone, or sexual health assessment.
  • Reproductive and sexual health information: anything you share about reproductive health or sexual health as part of a sexual health or hormone assessment.
  • Prescription and treatment information: the medications a Locumtele-affiliated provider prescribes or recommends, and the dosing and treatment notes tied to your care.
  • Biometric and bodily information: measurements such as weight, that you report as part of an assessment or ongoing care.
  • Health-related browsing signals: which treatment or assessment pages you start or complete, where that reveals an attempt to seek a particular kind of health care.

Sources

  • Directly from you: through intake forms, health assessments, consult requests, and messages you send us.
  • From the clinicians who treat you: the Locumtele-affiliated licensed providers who review your intake and record your care create treatment and prescription information.
  • From our licensed partner pharmacies: fulfillment and shipping status tied to a prescription.
  • Automatically: through cookies and similar technology when you visit a EvolvdRX page tied to a health condition.

Why we use it

  • To provide the product or service you asked for: connecting you with a Locumtele-affiliated provider, processing a prescription, and coordinating delivery through our licensed partner pharmacies.
  • To run necessary internal operations: account administration, customer support, security, fraud prevention, and recordkeeping.
  • To comply with legal and regulatory obligations.
We do not use consumer health data for targeted advertising, and we do not sell it, in either case without your separate, affirmative consent to that specific use.

Who we share it with

EvolvdRX shares consumer health data only with:

  • Licensed healthcare providers affiliated with Locumtele who review your intake, make prescribing decisions, and maintain your medical record.
  • Our licensed partner pharmacies that fill and ship your prescription.
  • Service providers who process data on our behalf, such as hosting, security, and customer support, under contract to use it only for those purposes.
  • Others when required by law, such as in response to a valid legal process, or to protect rights, safety, and security.
We never sell consumer health data to data brokers or advertisers.
We never share it for targeted advertising without your separate, affirmative consent to that specific use.

Your rights

  • Confirm: ask whether EvolvdRX is collecting, sharing, or selling your consumer health data.
  • Access: request a copy of the consumer health data we hold about you.
  • Withdraw consent: withdraw any consent you gave for the collection or sharing of your consumer health data at any time.
  • Delete: request deletion of your consumer health data. When you ask us to delete, we also direct the service providers and affiliates who received it from us to delete it, as the law requires. Some records tied to your medical care may be retained where law or professional licensing rules require it, even after a deletion request.

How to exercise your rights

To exercise any of the rights above, contact EvolvdRX through our Contact page. Tell us which right you are exercising and, where asked, the information we need to verify your identity. We will not discriminate against you for exercising these rights, and we will respond within the time required by applicable law.

Appeals

If EvolvdRX declines your request, you may appeal the decision by contacting us again through our Contact page and explaining why you believe the decision should be reconsidered. We will respond to your appeal within the time required by applicable law. If your appeal is denied, state law may let you take the matter further, including by contacting your state Attorney General's office.

Contact

If you have questions about this Consumer Health Data Privacy Policy, contact us through our Contact page.

Last updated: October 10, 2026.